Hooks Herrgård has chosen Altek AI to strengthen how it communicates with guests across digital channels. By combining AI-driven responses with live booking data, the hotel is creating a faster and more reliable guest experience from the first interaction.
Oslo, Norway – March 2026 – Altek AI is pleased to announce a new partnership with Hooks Herrgård, a well-known destination hotel in Sweden offering a combination of golf, spa, dining, and nature-based experiences. As guest expectations for quick and accurate responses continue to grow, Hooks Herrgård is investing in a more efficient and consistent way to manage inquiries.
As part of the rollout, the hotel is implementing:
- An AI chatbot to answer guest questions directly on the website
- An AI email assistant to draft and manage incoming guest emails
- Direct integration with BookVisit, ensuring all responses reflect live availability and bookable options
Together, this creates a more responsive communication setup, where guests receive timely answers and the hotel team spends less time on repetitive requests.
Faster answers across web and email
Guests today expect quick replies whether they are browsing the website or reaching out by email. With the introduction of both chatbot and email automation, Hooks Herrgård can respond instantly to common questions related to stays, packages, and facilities.
The AI email assistant supports the team by handling incoming inquiries and preparing accurate replies, while the chatbot ensures that guests can find information immediately without needing to wait for a response.
This reduces pressure on staff while improving the overall guest journey before arrival.
Built on real-time availability
A key part of the setup is the direct connection to BookVisit. By linking communication to the booking system, every response is based on up-to-date availability, room types, and offers.
This ensures that information shared with guests is always accurate and consistent, regardless of channel. It also helps guide guests more smoothly from inquiry to booking.
About Hooks Herrgård
Hooks Herrgård is a destination hotel in Sweden known for its scenic surroundings and broad offering, including golf courses, spa facilities, and dining experiences. The hotel attracts both leisure and conference guests looking for a complete and relaxing stay.
About Altek AI
Altek AI provides hotels and resorts with AI-driven guest communication that connects directly to their existing systems. By combining automated responses with real-time data, hotels can improve response times, reduce manual workload, and deliver a more consistent guest experience across channels.
