Mews
LiveFull operations in Mews: reservations created, modified, cancelled and billed straight from the guest inquiry.
- Create, modify and cancel reservations
- Live availability, rates and guest history
- Payment links tied to the booking
INTEGRATIONS
Altek doesn’t just read your systems. It works in them.
Altek connects to your systems, retrieves the live data it needs and does the work behind each inquiry.
100+hotels connected
14integrations live
Daysto connect, not months
Explore our integrations
14connected todayMoreon the way
PMS
Reservations created, modified, cancelled and billed directly in your PMS, against live availability and rates.
Opera Cloud
Live· via OHIPFull operations through OHIP, built for the group blocks and volumes Opera properties run.
- Reservations and modifications via OHIP
- Room blocks staged for your groups desk
- Guest profiles and notes kept current
Infor HMS
LiveReservations and guest profiles handled directly in Infor HMS.
- Create, modify and cancel reservations
- Live availability and rates
- Guest profiles kept current
Visbook
LiveFull operations in the system Nordic hotels actually run. Built and supported in the same time zone.
- Create, modify and cancel reservations
- Live availability and rates
- Built and supported in the same time zone
Cloudbeds
ComingPlanned. Cloudbeds properties run triage and drafting today.
- Triage and drafting available now
- Full operations when the connection ships
- No migration when it does
Stayntouch
ComingPlanned. Stayntouch properties run triage and drafting today.
- Triage and drafting available now
- Full operations when the connection ships
- No migration when it does
Apaleo
ComingPlanned. Apaleo properties run triage and drafting today.
- Triage and drafting available now
- Full operations when the connection ships
- No migration when it does
Booking engine
Availability and rates read live, so a quote in a reply matches what the guest sees online.
BookVisit
LiveLive availability and rates from BookVisit, so quotes in a reply match the booking engine.
- Live availability and rates in every quote
- Quotes match what the guest sees online
- Routes browsers to your booking engine
Channels
Every channel runs on the same engine and the same live data. Messaging channels finish the request themselves; the email desk approves first.
Altek works inside the inbox your reservations team already opens every morning. No new login.
- Runs inside Outlook and Microsoft 365
- Drafts and staged operations in the thread
- Connected in minutes, no migration
The channel guests already live in, doing real work in your systems rather than just replying.
- Modifies and cancels reservations from a message
- Sends payment links tied to the booking
- Pre-arrival upsells from live booking data
Web chat
LiveAnswers browsing guests 24/7 with live availability and routes them to your booking engine.
- Live rooms, rates and availability
- Routes browsers to your booking engine
- Answers in 100+ languages
Messenger
LiveFacebook Messenger threads handled with the same live data and approval step as email.
- Threads answered with live availability
- Same approval step as email
- Answers in the guest's language
Instagram DMs answered with live availability, so social inquiries convert instead of ageing.
- DMs answered with live availability
- Social inquiries converted, not aged
- Same approval step as email
SMS
ComingPlanned. When it ships, replies by text carry the same live data and the same operations as the other messaging channels.
- Booking changes handled from a reply, when it ships
- Confirmations in the guest's language
- Post-stay follow-ups from real data
Phone
ComingVoice is planned. It will work the same way: the operation prepared, a human approving.
- Bookings and changes by voice
- Executed in your systems, not a phone tree
- Human approval on anything that matters
Restaurant
Tables booked straight from the guest's message, alongside the room and as part of the same action.
OpenTable
LiveTables booked in OpenTable from the guest's message.
- Books tables from an email or message
- Stay and dinner as one approvable package
- Alternatives drafted when a slot is full
GastroPlanner
LiveTables booked in GastroPlanner from the guest's message.
- Books tables from an email or message
- Stay and dinner as one approvable package
- Alternatives drafted when a slot is full
WaiterAid
LiveTables booked in WaiterAid from the guest's message.
- Books tables from an email or message
- Stay and dinner as one approvable package
- Alternatives drafted when a slot is full
SevenRooms
ComingPlanned. SevenRooms properties have their requests triaged and drafted today.
- Requests triaged and drafted today
- Table booking when the connection ships
- Stay and dinner as one approvable package
Munu
ComingPlanned. Munu properties have their requests triaged and drafted today.
- Requests triaged and drafted today
- Table booking when the connection ships
- Stay and dinner as one approvable package
Spa
Treatment slots booked alongside the stay, so the whole visit is confirmed in one reply.
BRP
LiveTreatment slots booked in BRP alongside the stay, so the whole visit is confirmed in one reply.
- Books treatment slots from the request
- Combines stay, dining and spa in one package
- Conflicts caught at approval, never overbooked
Don’t see your system?
Tell us what your hotel runs. We’ll confirm what Altek supports today and what it would take to connect anything missing.
Running a mixed portfolio?
Altek AI is system-agnostic.Your properties don’t need to run the same PMS or hotel stack. Altek gives your team one AI operating layer across the group while each property keeps the systems it already uses.
Check the connection for your stack
Tell us what each property runs and we'll confirm exactly what Altek can do there, before you commit to anything.
- Bring your current hotel-system stack
- See exactly what Altek can read and execute
- Identify any integration gaps before you start
Pick a time that suits you
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