THE AI OPERATING SYSTEM FOR HOTELS

Human hospitality, powered by intelligence

Your staff didn't get into hospitality to sit behind a screen. Altek resolves questions and requests so your team can focus on guests, not inboxes.

Smiling woman wearing a beige knitted sweater standing indoors near a window with plants and furniture in the background.Dashboard card showing 94% messages handled this month with +6% increase and total of 2,847 messagesInterface showing an email sending notification with the message 'Hey Mary, Thanks for checking in…' and a loading spinner.Chat message from Victor Gray asking about check-in time tomorrow and if late arrival is possible, labeled as guest question with +1 vote.
Trusted by leading hotels

Be fully present

for your

Man in navy suit and woman in casual outfit standing and smiling in a bright, elegant hallway with armchairs and plants.Man in a navy suit and woman in casual blazer and jeans smiling and talking in a bright room with beige walls and modern furniture.

 guests

A well-dressed man in a suit sits in a lounge chair smiling as a waitress offers him a cup of coffee in an elegant wood-paneled room.
Two women smiling and talking near a coffee machine beside a window with curtains in a warmly lit room.
Three professionally dressed people examining and discussing a large map on a table in a well-lit room with large windows.
Hotel receptionist assisting a male guest with a suitcase at the front desk in a spacious lobby.
Two women standing by a desk near a window, one pointing at a laptop screen while the other watches, with notebooks and coffee cups on the desk.
Three professionals in a wood-paneled office discussing a large map spread on a table.
Hotel doorman helping a well-dressed man with his luggage outside a luxury hotel entrance.
Smiling bartender serving drinks in a busy bar with glasses and cocktail ingredients on the counter.
Businesswoman in a navy suit listening attentively to two men engaged in conversation in a warmly lit indoor setting.
Woman standing and talking on a phone while a man sits in an armchair reading and drinking coffee in a cozy, modern living room.

The hours add up 
So do the results

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For your team

The questions don't stop , but now they answer themselves. Your team gets back entire days every month to spend where it matters

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After 6 months

With 95% of guest communications now automated, teams have reclaimed over 120 hours time now spent with guests instead of screens, while the job finally feels like hospitality again

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For your guest

24/7 support means they get fast, accurate answers at 3am or 3pm, in 100+ languages, through whichever channel feels most natural to them

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One AI. Every guest. Every channel.
Altek doesn’t just answer questions — it resolves requests, takes action, and gets the work done. Your team gets their time back.

Email
Website chat
WhatsApp
SMS
Instagram
Facebook
24/7 replies
100+ languages
Self-learning AI
Knows every guest
Email
Website chat
WhatsApp
SMS
Instagram
Facebook
24/7 replies
100+ languages
Self-learning AI
Knows every guest
Email
Website chat
WhatsApp
SMS
Instagram
Facebook
24/7 replies
100+ languages
Self-learning AI
Knows every guest
Email
Website chat
WhatsApp
SMS
Instagram
Facebook
24/7 replies
100+ languages
Self-learning AI
Knows every guest
Email
Website chat
WhatsApp
SMS
Instagram
Facebook
24/7 replies
100+ languages
Self-learning AI
Knows every guest
Email
Website chat
WhatsApp
SMS
Instagram
Facebook
24/7 replies
100+ languages
Self-learning AI
Knows every guest

Drafts in seconds. Send in 30.

What used to take 10 minutes now takes half a minute. Availability, pricing, and bookingdetails are pulled live from your PMS and booking systems.

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The guest journey, automated.

An AI agent that communicates with guests throughout their stay. Personalized WhatsApp and SMS messages triggered by real booking data, from pre-arrival to post-stay.

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Your 24/7 concierge.

Website, Facebook, Instagram. Instant answers in 100+ languages. Questions that need a human get handed off seamlessly.

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Hotels that got their time back

Set up once. 
Then forget about it

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Live in 30 minutes

We connect with your existing systems and sync your integrations while you grab a coffee.

Interface illustration showing a highlighted automated message card during setup process with progress indicator and remaining setup time.

Fully integrated

Altek plugs into your PMS, booking engine, and other systems so every answer is accurate, every upsell is automatic, and your whole stack finally works together.

Altek logo connected by dashed blue lines to Outlook, WhatsApp, phone call icons on the left and Bookvisit, OPERA Cloud, MEWS logos on the right.

It just works

There are no workflows to maintain, no rules to update, and no replies to rewrite. The Al handles conversations on its own  and escalates only when needed.

Chat interface illustration showing AI assistant typing a response with message preview and user conversation layout

Self-improving

Altek learns from every conversation — your tone, your property, your guests — and gets smarter without you lifting a finger.

Illustrative bar chart labeled ‘automation rate’ showing steady growth over six weeks, rising from 22% to 93%
Before Altek, our team spent hours every day answering the same guest questions. Now replies are instant, information is always correct,
Lydinge Resort
Björn Gibrandm CEO
We see this as the future of hospitality. Guests expect instant replies, and with Altek AI, we can deliver that without losing the personal touch we’re known for.
Ingrid G. Motrøen
Chief Marketing Officer, The Well

Enterprise-grade security

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Data protection & privacy

Built to meet GDPR and international data protection standards.

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Encrypted communication

All guest conversations and data are encrypted in transit and at rest.

server-stack

Secure infrastructure

Altek runs on infrastructure with enterprise-grade reliability and security.

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Controlled access

Role-based permissions ensure only authorized staff can access guest conversations.