Hotel Mayfair Introduces Altek AI Chatbot and Becomes Early Adopter of AI Email Assistant
Copenhagen, Denmark – December 2025 – Altek AI is excited to announce a new partnership with Hotel Mayfair, a stylish boutique hotel located in the heart of Copenhagen, steps from Tivoli Gardens and Central Station. Known for its Scandinavian charm, warm atmosphere, and elegant design, Hotel Mayfair is now adopting Altek AI's latest technology to streamline guest communication and enhance the digital guest journey.
Through this partnership, Hotel Mayfair has launched the Altek AI chatbot, fully integrated with Mews PMS, enabling guests to check real-time room availability, pricing, and essential information directly through the chatbot. This provides faster answers, reduces friction during the booking process, and supports guests around the clock.
Hotel Mayfair is also set to become one of the first hotels in Denmark to use auto-drafts and self-learning capabilities in the newest version the AI email assistant for Outlook. These next-generation features allow the assistant to continuously learn from emails the hotel sends to guests and automatically generate highly contextual, accurate draft responses in seconds—dramatically reducing workload for the booking and front-desk team.
As early adopters, Hotel Mayfair is helping shape the foundation of a new era in hospitality guest communication—where AI tools work alongside staff to deliver more personalized, efficient, and intuitive service.
About Hotel Mayfair
Located in Vesterbro in central Copenhagen, Hotel Mayfair offers a boutique stay that combines Nordic design, warm lighting, and contemporary comfort. The hotel features individually styled rooms, a cozy courtyard, fitness center, charming breakfast space, and easy access to the city’s biggest attractions—including Tivoli Gardens, Strøget, and the Meatpacking District. Hotel Mayfair is a welcoming destination for both business travelers and leisure guests seeking style, convenience, and personal hospitality in the Danish capital.
About Altek AI
Altek handles hotel email end to end. It reads each guest inquiry, retrieves live availability and reservation data from the hotel's PMS, writes the reply and carries out the work behind it — reservations, modifications, restaurant and spa bookings, payment links — with human approval on every action. Altek works with Mews, Opera Cloud and Visbook/BookVisit, and is used by more than 100 hotels across eight countries. Founded in Norway, headquartered in Oslo.