For your team
The questions don't stop, but now they answer themselves. Your team gets back entire days every month to spend where it matters.
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AI RESERVATIONS ASSISTANT
An AI assistant for hotel reservations that converts inquiries
A hotel booking chatbot and reservation chatbot in one. Altek replies to availability requests in seconds with live PMS data, books while interest is hot, and escalates only what genuinely needs your team.
Trusted by leading hotels
Respond faster, convert more
Respond faster to hotel guests — before the inquiry goes cold
Direct-booking inquiries die on slow replies. Altek's AI reservation assistant answers in seconds across email, chat, WhatsApp, and SMS — with the rate, room type, and availability already pulled from your PMS — so guests book with you instead of clicking back to an OTA.
- Real availability and rates on every reply (Mews, Opera Cloud, more)
- Works across email, web chat, WhatsApp, and SMS
- Handles modifications, late check-outs, and upsells automatically
- Smart handover for complex bookings, with full context
The hours add up.
So do the results
After 6 months
With 95% of guest communications now automated, teams have reclaimed over 120 hours — time now spent with guests instead of screens, while the job finally feels like hospitality again.
automation
For your guest
24/7 support means they get fast, accurate answers at 3am or 3pm, in 100+ languages, through whichever channel feels most natural to them.
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AI for hotel reservations FAQ
What revenue and reservations leaders ask before letting AI handle inbound inquiries.
What is an AI assistant for hotel reservations?
An AI assistant for hotel reservations is software that handles inbound reservation inquiries — over email, chat, WhatsApp, or SMS — using live data from your PMS and booking engine. Altek replies with real availability and rates, takes booking requests, and only escalates to staff when the question is genuinely outside the AI's confidence.
How does a hotel booking chatbot increase direct bookings?
Most direct-booking inquiries are lost because guests don't get an answer fast enough. A hotel booking chatbot replies in seconds, quotes real prices, and books while interest is still hot. Hotels using Altek see materially faster reply times and higher conversion on availability requests.
What's the difference between a hotel reservation chatbot and a generic chatbot?
Generic chatbots answer scripted questions. A hotel reservation chatbot like Altek is connected to your PMS — it knows what's actually available, at what rate, with which upgrades. Every reply is grounded in your live data, not a static FAQ.
Can AI replace hotel reservation agents?
No — and we don't try to. Altek handles the high-volume routine work (availability, rate quotes, modifications, confirmations) so your reservations team can focus on complex bookings, VIP guests, group inquiries, and revenue work. The AI raises the floor; people deliver the top.
How fast can the AI respond to guest inquiries?
Seconds. Whether the inquiry comes over email, chat, WhatsApp, or SMS, Altek drafts (or sends, depending on your setup) a personalized reply with live availability immediately — including outside business hours and across time zones.
Set up once.
Then forget about it
Explore the platformLive in 30 minutes
We connect with your existing systems and sync your integrations while you grab a coffee.
Fully integrated
Altek plugs into your PMS, booking engine, and other systems so every answer is accurate, every upsell is automatic, and your whole stack finally works together.
It just works
There are no workflows to maintain, no rules to update, and no replies to rewrite. The AI handles conversations on its own and escalates only when needed.
Self-improving
Altek learns from every conversation — your tone, your property, your guests — and gets smarter without you lifting a finger.
